Shipping Policy

At HS Collection, we are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You may receive an order confirmation via phone, SMS, WhatsApp, or email.

Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

• Delivery times may vary depending on the courier service and your location.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location and order details.

• Any applicable free-shipping offers will be clearly mentioned on the website.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations. Customers may be contacted to confirm their order before dispatch.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, or email, allowing you to track your shipment.

Delivery Delays

HS Collection is not responsible for delays caused by circumstances beyond our control, including extreme weather, public holidays, courier disruptions, incorrect addresses, or other unforeseen circumstances.

Incorrect Address

Please ensure that your name, phone number, and complete delivery address are correct before placing your order. HS Collection will not be responsible for delays or additional charges resulting from incorrect or incomplete information.

Damaged or Missing Packages

If your package arrives damaged or appears to have been opened, please contact us as soon as possible after receiving the order. We may request photographs or other information to investigate the issue.

Contact Us

If you have any questions regarding your shipment, please contact HS Collection Customer Support through the contact details provided on our website.

HS Collection — Elegance in Every Detail.